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Discussion: reebok bat

Posted Discussion
March 7, 2012
barrym
153 posts
reebok bat
I talked to a gentleman curt@classic spring training.com about a bat he told me to send in to maryland, the problem is the know at the end of the bat came unscrewed. rod about 4 inches long used 1 tournament. He said send it to bat return j.w folsom blvd. Well they basiclly told me to pound sand. I have a tracking number showing it was del. Does reebok always work this way, i hope not. If anyone knows who to contact please let me know im on the west coast. thank you
March 7, 2012
Tri18
565 posts
Barry, I can assure you that isn't the usual manner in which they conduct business. I would recommend you calling the dealer you bought the bat from and explaining the problem. The reeboks have shown to be quite durable although a defect can slip through here and there with any bat. If I can be of assistance feel free to call me at 561-718-7504 Alan tanner
March 7, 2012
barrym
153 posts
i CANNOT BELIEVE THAT THE BAT KNOB IS EVEN SCREWED INTO THE BOTTOM, I SENT AND PAID TO HAVE IT SENT BACK AND A GOOD COMPANY SHOULD REPLACE THE BAT NO QUESTIONS ASK. wHO IS CURT HOLLIS ANYWAY?
March 7, 2012
taits
Men's 65
4253 posts
Call curt: (904) 303-7798 His number is listed in some of his post.
March 7, 2012
BruceinGa
Men's 60
2586 posts
To answer your question, "who is Curt Hollis anyway?", at one time he was the nationwide senior rep for Reebok. I don't know if this is still try. He's a good guy and I believe he will help you out.
March 7, 2012
BruceinGa
Men's 60
2586 posts
sorry, meant to say "still true"
March 7, 2012
surf88
Men's 60
845 posts
barrym: If you were basically told to pound sand, could it be that perhaps you were upset with the person on the other end of the line. Reebok has replaced defective bats but they are tired of putting up with grief from senior players. I'm not saying that you fit this description but I've heard it happens.

I've helped many players with their bat issues but patience has been been an important ingredient in the return process. Posting to a public forum does not help to resolve issues.

Perhaps the new retailer above can send you a new bat.
March 7, 2012
SCRAPPY
25 posts
Just a bit of info guys. I have been in the business for 20 years and retailers do not want to handle any bat problems. That is why manufacturers have warranty cards on the bats with directions on how to handle warranty problems.
Unfortunately almost all senior bats do not have warranties.
Sometimes they will take care of manufacturing defects but legally they do not have to.
Some retailers may help but most want you to work with the factory that manufactured it.
Good luck.
Scrappy6
March 7, 2012
Lang
6 posts
Why is it all of a sudden a lot of these bats are breaking and the paint finish is coming off with less than 25 swings on them? They have decent pop but so do the rest of the senior bats but it is getting some what out of hand that the company will not stand behind their product when it seems to be a defect in the manufacturing of them. I'm just saying?
March 7, 2012
tg69
296 posts
Barrym,welcome to the world of REEBOK.I sent a warranty bat back to them,an NSA bat,not a senior,and was told my reciept wasnt valid and basically because I got it at a low price that they were not going to honor my warranty.And on top of all that,they were not sending me my bat back.COOPERATE GREED indeed.I wont buy anything with reebok on it again.Just to let you know what kind of company your dealing with,no HONOR.
March 7, 2012
tg69
296 posts
PS. should add that I dont have anything against any of the reebok reps,if fact Ed Andrews tried to help with my problem but just dont want any part of ANYTHING made by REEBOK.Screw me once,your fault.Screw me twice,my fault.Done with them.......
March 8, 2012
surf88
Men's 60
845 posts
tg69: You bought your bat from an internet auction. Reebok does not recognize internet auctions as they do a rep or a dealer sale. Returns from internet auctions are not recognized.

As you know, Reebok did replace 1 bat for you.
I helped you out and Reebok returned your 2nd bat back to you which is against their policy not to return broken bats back to consumers. I do not feel you were screwed by anyone. Reebok in fact bent their policies twice to help you. I share this with the utmost respect.
ed@ewandrews.com
March 8, 2012
barrym
153 posts
Reebok has done nothing for me sorry surf88, ive only had one and its in there hands. Why would anybody want a bat with a screwed in knob? sooner or later vibration will start. I think that a company regardless of where you bought the bat with its name and other required symbols should protect there product and take care of there customers. They have my bad and if i don't get a response or bat bat, even if its the same i personally will give negative feedback. I have stocks in reebok and this is how it works. To me its just trying to blow you off but as players we need to stand tough to get companies to reg. that a couple hundred dollars is alot of money.
March 8, 2012
barrym
153 posts
surf88 please don't tell people you helped me out i never heard of you. Get your information right before posting.
March 8, 2012
neck10
476 posts
use the mikens with the asa stamps & you want be having this conversation!!!!!!!!!!!!!
March 8, 2012
tg69
296 posts
Surf, it should not matter if I bought the bat from a dealer from EBAY,the fact is ,the bat was made by REEBOK and it was still under ONE YEAR WARRANTY.They produced it so they should man up and stand behind their WARRANTY.Price should not have a bearing on warranty.HONOR thy WARRANTY.All the dealings Ive had with REEBOK BATS has been NEGATIVE.
March 8, 2012
HJ
Men's 70
413 posts
Does Reebok have a written policy which specifically states the warranty does not apply to internet auctions? If yes, they are in the right technically (maybe bad business); if not, they are wrong. Additionally, you may have recourse through the auction co. (ebay??) if the listing stated it had a warranty.
March 8, 2012
cal50
Men's 50
256 posts
To add my 2 cents, I have had nothing but good luck with the Reebok bats. I bought mine from Curt Hollis, never had a problem.

barrym, Where did surf88 say that he helped you out?
March 8, 2012
tg69
296 posts
Again,I bought a Melee and a Vecter-o, neither was a Senior, and neither lasted over 100 swings and the last broke in Phoniex with temps. at 96 degrees.You all may love them but my experience with them was JUNK. Could it be they were some of the BAD BATCH like the SENIORS that they did replace without a warranty.Boys,there are SENIOR REEBOK on Ebay right now that are authorized dealers selling them but you better beware of REEBOKS policies if you dont get it from one of their reps. they wont stand behind them.I guess Curt and Ed both own sporting goods stores that they handle the REEBOK bats in.
March 9, 2012
mad dog
Men's 60
3922 posts
let me ask this question,do you all pay full retail for your bats,i never have...it should never matter where a product is purchased if it has a warranty....if the mfg'er wants to honor only authorized dealer selling/prices,then they should make damn sure that is the only way their product is sold then.....reebok should be honoring any warranty they have on a new bat regardless how it was obtained by the customer....
March 9, 2012
GaCMan
85 posts
My 2cents worth are Ed Andrews and Curt Hollis are GTG in my book. Both guys are very customer oriented and do a good job. Have had nothing but good experiences with both of these men. IMO unless its new you never know what you may get on EBAY. I would rather do business with someone I know that on EBAY. I think had these bats been bought from either of these two they would have bent over backwards to make it right JMO. Joey Ammons Columbus 55s.
March 9, 2012
mad dog
Men's 60
3922 posts
yes GaCMan they are both great guys(i know them both personally),it is reebok themselves that are the dicks here....it should never matter where you buy a product(as long it is theirs and has a warranty and not a knock-off)the mfg'er should stand behind their warranty no matter where it is bought or how much is paid for it.....just saying....
March 9, 2012
barrym
153 posts
What blows me a way that the way the bat was designed, ive never seen a bat where the knob screwed into the end of the bat??????
March 9, 2012
Super V 10
Men's 50
65 posts
You know what blow me away is how far the ball goes after you hit with those piece of shit reebok bats.

"If you don't like the bat or the mfg'er then don't buy them. but don't cry when your setting in the dugout and the guy setting next to you is out hitting you by 100 points with a miken or reebok"

I have never got a bat from surf88 (ed) I get my bats online (not ebay), but when I had a problem with a shipment with reebok, I e-mailed ed and he took care of it for me. he did not have to do that, he could have just blown me off. I have turned in 6 reeboks last year with no problem.

Do Reebok Dealers sell bats on ebay?

The problem with the shipment was on me (no RA# on a victor-O I sent in)

Dave Velasquez
seniorsoftballbatreviews.com
Slowpitchtraining.com
March 10, 2012
b blake
8 posts
i agree with SuperV10 the reebok melee is the best bat i have used, and easton bats are made with a handle that screws in, have been for a long time.
March 10, 2012
Softballer48
Men's 65
11 posts
I have been using the Reebok (yellow) Melee since December in league play twice a week; plus practice hitting off a tee (at least 300 hits total). And I can honestly say I have had NO problems with this bat at all so far. HOWEVER I also have a new Demarini The One Senior bat that the end cap came off after 5 hits. Demarini said send it to them for possible repair; if they can not repair they said I am out of luck...no warrenty...no bat! Waiting to hear from them.
March 11, 2012
surf88
Men's 60
845 posts
barrym: I helped with tg69. Have not had the pleasure of meeting or working with you. Sorry about your issue. If you don't have address info, get hold of me. Ed
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