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Discussion: Message board profile

Posted Discussion
Jan. 12, 2010
EG Fred
Men's 65
17 posts
Message board profile
Hey George/Terry, tried to update my profile info and it doesn't seem to be working. Can you suggest a solution ?
Jan. 12, 2010
E4/E6
Men's 60
855 posts
I ran into the same problem, still waiting for an answer as well.
Jan. 12, 2010
EG Fred
Men's 65
17 posts
Got it updated. If you actually did something then thanks. If it was a timing issue....
Jan. 12, 2010
E4/E6
Men's 60
855 posts
I would like to say I did something, however it was timing.
Let me in on what you did.
Jan. 12, 2010
lemons
Men's 65
302 posts
My profile seems to have disappeared. Any suggestions?
Jan. 12, 2010
JBTexas
Men's 65
264 posts
tried to update my profile, hit edit and it just goes to searching and nothing happens?? I'm doing what wrong??
Jan. 12, 2010
E4/E6
Men's 60
855 posts
Lemons, you may quailfy under the Re-Entry rule.
Or try emailing George at HQ

JB, same with me when I tried to edit, like a carousel that never ends.
EG said he was finally able to edit.........somehow???
Jan. 12, 2010
EG Fred
Men's 65
17 posts
That searching thing is what was happening to me. The next time I tried, it worked so I guess it was a timing thing.
Jan. 12, 2010
EG Fred
Men's 65
17 posts
Lemons, if you can sign in you have a profile. If you go to "Your Homepage" and you get what looks like a blank page, scroll down and you'll see your info.
Jan. 13, 2010
lemons
Men's 65
302 posts
EG Fred, Thanks! In my haste, I only saw the blank page (half full or half empty?) :>) Lemons
Jan. 13, 2010
Duke
Men's 60
727 posts
SSUSA staff,

As a former manager and player, I have always had difficulty making changes and using your website. It is not player friendly for a lot of us. The only time it seemed to work was when I call up to your office. You must be keying in something from your end to make it work. This should not have to be that way. I just tried from my end today to change my personal profile, and was unable to do so. All I got was that it was searching and searching and searching. I let it search for about 30 minutes and gave up. That is why I never used your website to sign up for tournaments, which would have been great to do. Maybe at some tournament, I will bring my laptop, and we can sit down and you will see why we are having some problems with this the past 2-3 years. A lot of players say it works fine, so maybe there is a glitch in the system that does not allow everyone the same access??

Andy Smith,
Double Edge
Jan. 19, 2010
JBTexas
Men's 65
264 posts
still can't update msg board profile, anyone else having any luck????
Jan. 19, 2010
Duke
Men's 60
727 posts
JBTexas,

Unfortunately, it appears to have many flaws. If you contact SSUSA and ask for Elizabeth, she will get you going and solve any issues for you. She could not use it either, but got it all fixed with some help. Elizabeth also said that it will be fixed, and it is not her fault, but she can help you out. Whoever set this up originally, did not know what they were doing or maybe they did. Might be job security. LOL!

Andy Smith,
Double Edge
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